Agile Coaching, Scrum

Checklist for Scrum Masters

You are a Scrum Master and you have the feeling, that your team “actually works fine” OR You are a Scrum Master and you would like to check what else there is to do to help your team to improve? OR You are a Scrum Master and you are looking for confirmation that you are doing the right thing?

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Then  Michael James’s Scrum Master Checklist will help you.

The checklist offers questions that will challenge you:

  • Part 1 – How is my Product Owner doing?
  • Part 2 – How is my Team doing?
  • Part 3 – How are our Engineering Practices doing?
  • Part 4 – How is the Organisation doing?

Additionally: My colleague Urs Reupke and me were doing the translation for the ScrumMaster Checlist in German.

Please comment if you think that a question is missing.
Please comment if you could check all items on the checklist.

ScrumMaster Checklist »

Scrum

Using Scrum on our Trip to Barcelona

My partner Mel and me went on a short trip to Barcelona. We created a backlog with things to do, used backlog refinement and 1-day sprints to manage ourselves in the 3,5 days there. The following post describes our experiences.

Backlog and Sprint Board at our hotel room
Backlog and Sprint Board at our hotel room

A backlog for the trip?
Similar to an Agile software development project you normally want to get the best possible ROI (Return of Invest) from your holiday. The holiday ROI, of course, is different for everyone and not neccessarily connected to a monetary value.
Similar to a lot of projects out trip had a fixed time (in our case 3,5 days).

Mel and me have never been to Barcelona before, so we populated our backlog with sightseeing tips and places to eat from a city guide book as well as asking family and friends who have been in Barcelona before. (Asking my Facebook friends resulted in at least 15 Backlog items…\o/) And that was already the first version of the backlog! A very rough list with items on Post-Its like “Stroll through Barri Gotic”, “Eat Churros” or “Familia Sagrada”, but good enough to start our trip.
I experienced a lot of Agile projects that started the same way: An appropriately detailed list of user stories with no guarantee of completeness or sufficiency. That’s why we want the backlog to be emergent. For Mel and me this provided the best flexible way to travel and also the chance for serendipity.

Setting up first backlog
Setting up first backlog

Some of the backlog items were described with more details, information or restraints (our “acceptance criterias”) like “Get tickets online to avoid queues.” or the adress of the restaurant; mostly as a result of talking with each othet or reading the city guide. We also used diffferent Post-It colors for different types (sight, eating place, transport, …).

The first prioritization of the backlog and Sprint Planning was done at the hotel bar after we arrived late night in Barcelona.
Our Scrum Flow in a way then was then every night: Review (“What did we do today?”, “What was your highlight?”), Retrospective (“What can we do different tomorrow to have an even more awesome trip?”), Planning (“What do we want to do tomorrow.”). Backlog Refinement took place almost all the time, either because we read new stuff or liked places we wanted to re-visit (definitely El Born, “Looks like a nice restaurant/bar.”) or recognized we will not have enough time to do it and therefore threw away the Post-It.

Stakeholder, Product Owner, Scrum Master, Dev-Team
In a way the Scrum roles were implicitly realized:
Mel acted more like the Product Owner because she read the city guide more seriously than I did. Therefore she had better arguments on he ROI. I was more the Scrum Master because I pointed out several times that we can’t do all of the sights or made clear the consequences.
The Dev-Team was the people and the city of Barcelona. At least in a way: They not only offered us a wide range of possibilities on how to maximize our ROI but also “delivered” awesome sights. 🙂
Stakeholders or users were Mel and me ourselves, but also our family and friends (“Have you visited the place I told you to?”) or our employer (“Have fun and relax to be happy back at work.”).
[OK. The role comparison is a bit lame.]

Lessons learned
Mel an me had a great time in Barcelona. It was the first time that we organized the things we want to do with a backlog, but both of us really loved it. Every evening we were happy and sometimes astonished how many sights we visited (moving Post-Its in “Done”). We gained very clear insights that we can never see all sights within those 3,5 days and felt OK with that.
We also understood that we should do a little more planning next time to avoid standing in front of a closed museum (although it was mentioned in the city guide… :)).

Molt de gust y fins ara!

Meeting Facilitation, Scrum

SWOT Matrix: Validating results after 4 months

Have you ever used the SWOT Matrix? Did the results bring about a decision? And then? Have you used the results after some time to validate your decision again? This post describes how I used a SWOT Matrix to help a team to try working with Scrum. After 4 months we validated what we thought then defined as strength, weakness, opportunity or threat.

A “SWOT analysis (alternatively SWOT Matrix) is a structured planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture.”
Prepare a four-square quadrant using 4 or one huge flip-charts. Each quadrant is named one of the following words: Strengths, Weaknesses, Opportunities, Threats.

SWOT MatrixStrengths: characteristics of the business or project that give it an advantage over others
Weaknesses: are characteristics that place the team at a disadvantage relative to others
Opportunities: elements that the project could exploit to its advantage
Threats: elements in the environment that could cause trouble for the business or project
(Source: Wikipedia)

I asked the team to write on post-its what the strengths, weaknesses, opportunities or threats are if we try working with Scrum for 3 months. After everyone had finished writing, explaining and sticking their post-its, we simply clustered the post-its and then dot voted the cluster (“What are the most relevant cluster for that quadrant?”).

SWOT Matrix

By now the SWOT Matrix helped the team already to identify and address all factors related to the change (“Try working with Scrum”), both positive and negative. It also helped team members to understand that they are not the only ones who see a threat or an opportunity. Or the other way around: Team members understand that their identified weakness of the change might as well be ruled out by several strengths of other team members.

Having identified all the factors with the SWOT Matrix I pushed them in a direction with the final question: “How high is your resistance to try working with Scrum for 3 months?” (I made some good experiences in the last months with avoiding “Yes-No-Decisions” but rather to start an experiment with asking about the resistance to something and then try to reach an agreement.) As the resistance to try it was rather low, we worked with Scrum in the last 4 months.

P1010096

This week we validated our decision to work with Scrum and as well checked which of the assumed strengths, weaknesses, opportunities or threats really came true.
It was great to review the dot voted clusters from 4 months ago and then validate if those have proved true. For this purpose I simply prepared a flip chart with a range from “yes” to “no” next to the names of the cluster and asked for each “After 10 Sprints: What has proved to be true?”

As a result we had a good discussion about the clusters that didn’t turn out to be true and what to do about it. (Could be a nice topic for a post as well. :)) Again we finished the meeting with asking about the resistance to keep on using Scrum. As you can see: There is hardly any resistance.

P1010097

Books, Good Question!, Meeting Facilitation, Scrum, Scrumban

Check-In Activity for Agile Retrospectives

Fortunately retrospectives are already a standard at our company now. Not only our developers teams, but also our sales team, our team assistents and as of late also our management (surprisingly, the last.. :)) have regular retrospectives. Because it has become standard to have retrospectives there is also the chance of falling into a dull routine, both for the team members and the facilitator (mostly myself). To counteract this dull routine we try to do different activities. I tried the following Check-In activity in the last weeks:

Esther Derby and Diana Larsen suggest in their book “Agile Retrospectives” as a Check-In activity to ask every participant “In one or two words: What are your hopes or wishes for this retrospective”. No post-its, no explanation, just one or two words. This always works great.

This question inspired me to ask participants an even more general question as a Check-In excercise: “Why are we doing retrospectives anyway?” I do this as a kind of fast brainstorming and jot everything down on a flipchart. It is surprising what the participants are coming up with. I heard everything from “I don’t know.” (Oops!) and “Because you told us to.” (Ooooooops!) to “Kaizen. Continuous Improvement.” (Thx.) and “We don’t want to do mistakes a second time.” (!!!)

It is also a good excercise to remind the participants of the principles of the agile manifest, one of them is: “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.” (Dare to ask if everyone knows and understands the Agile Manifesto… and maybe be surprised.)

And, of course, it is a good excercise to jolt the participants from their retrospective routine.

BTW: I recognized only days ago that Esther Derby and Diana Larsen book “Agile Retrospectives: Making Good Teams Great” is legally available also as eBook! Buy it!